Rest assured: AI is changing your industry

AI is irrelevant to your policy holder if they are in two minds. But you should keep an eye on it as better offers, faster processes and more exciting communication are relevant to your customers

Our expertise: AI and Insurance

The biggest risk with AI? Not seeing the possibilities.

AI is not an issue that should remain behind the closed doors of the IT department. After all, AI applications are not just tools that help you to revamp internal processes; communication with customers or interested parties is when their strengths come to the fore in particular. Be it customised, around-the-clock service or detecting sensitivities in thousands of messages, insurance companies are predestined to benefit from AI applications. This is ensured by large amounts of data, different data sources and the coexistence of standardised processes and individual processes. This sort of complex situation is typical work for insurance providers, and AI solutions feel right at home.

Use Cases

These use cases demonstrate how artificial intelligence has already become a reality for many companies in the automotive industry. Our experts support you in finding the right approaches for your tasks.

An AI that rises to the top during peak times

How to make customer service in insurance companies better

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An AI that automates your written correspondence
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An AI that knows how many people will call you next week
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An AI that won’t be fooled by scammers
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An AI that can manage any number of customer requests
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An AI solution that reaches out to customers on their level
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An AI that seeks out new potential customers
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An AI that translates letters into information
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An AI that rises to the top during peak times
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An AI system that has a chat with you about your customers before each customer meeting
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A workshop that discovers the AI potential in your processes
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An AI that gives you health tips
An AI that analyses the news
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The Study

Plans and projects - Propositions and prejudices: The AI report "An Assessment" summarises the key results of our survey with over 320 executives and 1,000 end customers.


AI gives you an advantage

More than 320 executives answered our questions about AI. The statement "Companies that invest in AI in the next five years have a competitive advantage" was fully or rather supported by 87 percent. The overwhelming majority is convinced of the importance of AI.

Private life

AI creates anticipation

1,000 end customers answered our questions about AI. 61 percent fully or rather agreed with the statement "AI will offer me many advantages in the future". Personally, the customers have a positive view at the possibilities of the possibilities opened up by AI applications. They find the topic exciting and are open to new offers and services.


AI determines projects

More than 320 executives answered our questions about AI. Almost half of them consider the use of AI technologies to be one of the most important projects of the next three years. No other topic of the survey came up with similarly high values in importance.

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Do you have any questions about AI?

Are you wondering what possibilities AI can open up in your company? Would you like to learn more about its applications and the technology? We cannot give you a pack full of stock responses, but we can share with you our specialist knowledge, our curiosity about your company and our passion for technology.

We would be delighted to talk to you.


AI Process Model

The AI Process Model: Building AI-based Systems

Developing data-driven AI applications requires a different project structure and expertise than traditional IT solutions. Our "Building AI-based System" fulfill these differences. Coming soon ...

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