AI turns the ‘good thing’ of today into the ‘wow’ of tomorrow

AI can give you the decisive edge in the competition for customers: more knowledge about the buyers, more response to your communication, more passion in customer relations

Our expertise: AI and Retail

Thanks to AI, you and your customers are on the same wavelength

Providing seamless communication from a single source, no matter which channel, no matter what the topic is one of the central tasks for managers in retail, but when faced with shops, online shops, apps, social media, traditional advertising, call centres, mailing lists, brochures and much more, it is not an easy one. AI can help you get to know your customers better and offer an attractive and unique service.

Be it natural language communication via chatbots or smart speakers, or the blending of reality and the virtual world in virtual, augmented or mixed-reality applications, decision-makers who set the right course now can differentiate themselves from their competitors with a new quality of seamless communication.

Use Cases

These use cases demonstrate how artificial intelligence has already become a reality for many companies in the automotive industry. Our experts support you in finding the right approaches for your tasks.

An AI that gives your product information structure and flair

A system that doesn’t need a lot of training to sell your products well

An AI that automates your written correspondence

An AI solution that reaches out to customers on their level

An AI that can manage any number of customer requests

An AI that knows how many people will call you next week

An AI solution that reaches out to customers on their level

An AI that seeks out new potential customers

A workshop that discovers the AI potential in your processes

A system that makes retail a personal and immersive experience for all the senses

Shopping is becoming a sensory experience

The Study

Plans and projects - Propositions and prejudices: The AI report "An Assessment" summarises the key results of our survey with over 320 executives and 1,000 end customers.

Competition

AI gives you an advantage

More than 320 executives answered our questions about AI. The statement "Companies that invest in AI in the next five years have a competitive advantage" was fully or rather supported by 87 percent. The overwhelming majority is convinced of the importance of AI.

Private life

AI creates anticipation

1,000 end customers answered our questions about AI. 61 percent fully or rather agreed with the statement "AI will offer me many advantages in the future". Personally, the customers have a positive view at the possibilities of the possibilities opened up by AI applications. They find the topic exciting and are open to new offers and services.

Agenda

AI determines projects

More than 320 executives answered our questions about AI. Almost half of them consider the use of AI technologies to be one of the most important projects of the next three years. No other topic of the survey came up with similarly high values in importance.

Coming soon ...

News

Articles, Interviews, Videos, Events– stay up tp date

Video

Building AI-based Systems

Event

adesso digital day

Article

AI, IoT . . . and in the middle of it IT responsible persons

All news

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Do you have any questions about AI?

Are you wondering what possibilities AI can open up in your company? Would you like to learn more about its applications and the technology? We cannot give you a pack full of stock responses, but we can share with you our specialist knowledge, our curiosity about your company and our passion for technology.

We would be delighted to talk to you.

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AI Process Model

The AI Process Model: Building AI-based Systems

Developing data-driven AI applications requires a different project structure and expertise than traditional IT solutions. Our "Building AI-based System" fulfill these differences. Coming soon ...